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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephanie Williams

Stephanie Williams

May 7, 2023

5  out of  5 rating by Stephanie Williams
"Breanna and Ethan took their time with myself and my family to make sure we understood the process and procedure of the gift my Father for me and my Sisters. God put them and State farm in place to cover us in such a difficult time. Thank you State Farm family! Blessed beyond measure!"

Nedra Johnson

May 4, 2023

5  out of  5 rating by Nedra Johnson
"I can honestly say, this is the best insurance I've had. The staff is absolutely amazing. One in particular, I can say is very pleasant, courteous and builds a rapport with customers and that would be Stephanie. She always carry the same attitude and empathize with whatever situation I have had. Great customer service goes a long way and I'm very much appreciative of that. I have never had a bad experience with this company. They go the extra mile to make things work for you. They definitely have a Happy customer in me."

Tra Poole

March 2, 2023

5  out of  5 rating by Tra Poole
"I worked with Ms. Ruth on my life insurance policy and it was a wonderful experience. There was some small discrepancies within my policy that needed to be changed which she took the time and worked with me like a true professional even going out of her way at times! The best agent that I’ve ever dealt with by far! Thanks so much…."

Josh Byrd

February 24, 2023

5  out of  5 rating by Josh Byrd
"Mrs Stephanie was wonderful in helping me out and fully explaining things and assisting me in my time of difficulty. I love this state farm office they always treat me like family"

David Sandidge

February 21, 2023

5  out of  5 rating by David Sandidge
"Outstanding service! Stephanie ROCKS!!!"

James Hartis

January 26, 2023

5  out of  5 rating by James Hartis
"All the folks I've talked to are amazing. I'd give them two thumbs-up.."

joe monique Sciammetta

January 12, 2023

5  out of  5 rating by joe monique Sciammetta
"Mrs Taven is pretty awesome. She took the time to price quote several different quotes to help us save money and also took the time out of her day to call and see how our hunt for insurance was going. She went above and beyond, although we stayed with our current insurance company, she still had the patience and generosity to help us. We truly appreciate all her hard work. In the future, we definitely know where we need to go if we need insurance. Thank you guys, especially Taven!"

brianna vias

January 6, 2023

5  out of  5 rating by brianna vias
"I have been shopping for new insurance for a little over a month. I reached out to Stephanie and she went above and beyond to help me!! She was able to do everything via messages as I have been sick in bed. She was able to get our rate lowered and that was with adding renters insurance! 10/10 would recommend Stephanie and the rest of the team at Ethan Wallace-State Farm"

Johan Villamizar

November 18, 2022

4  out of  5 rating by Johan Villamizar
"(Translated by Google) So far it has been satisfactory in what has been needed, hoping that they improve more and more. I wish you much success, thanks. (Original) Hasta el momento a sido satisfactoria en lo que se a necesitado esperando que mejoren cada más se les desea muchos éxitos gracias"


October 21, 2022

5  out of  5 rating by SHAC4LYF
"There great people at this office I love goin there"

Yahaira Hernandez

October 6, 2022

5  out of  5 rating by Yahaira Hernandez
"(Translated by Google) Excellent agent! Ethan Wallace and his team. Professionalism and excellent customer service! 100% recommended for the entire Hispanic community! (Original) Excelente agente! Ethan Wallace y su equipo. Profesionalismo y un excelente servicio al cliente ! 100% recomendado para toda la comunidad hispana!"

Jo Marie

September 9, 2022

5  out of  5 rating by Jo Marie
"I worked with Stephanie Hawes on my life insurance policy. Not only was she super knowledgeable about the content of the policy, she was the most personable agent I’ve worked with. 10/10 recommend her and the team at Ethan Wallace State Farm!"

Melanie Phillips

September 9, 2022

5  out of  5 rating by Melanie Phillips
"Love my agent! The customer service at this office is top notch! I have been with them for 36 years and have never thought of leaving."

Bobara Selph

August 19, 2022

5  out of  5 rating by Bobara Selph
"Ashley was very friendly and knowledgeable and very helpful."

Cecilia Sandoval

August 19, 2022

5  out of  5 rating by Cecilia Sandoval
"Excellent people working there. Charliette has helped me numerous times. She is friendly, knowledgeable ,and a delight to speak with."

Theresa Younce

July 28, 2022

5  out of  5 rating by Theresa Younce
"Brenna is the absolute best! She will work with you to ensure you understand your coverage and to make sure you have all the information you need to make an informed decision concerning your insurance coverage. Highly recommend!"

Carolyn Spiers

June 8, 2022

5  out of  5 rating by Carolyn Spiers
"Our family moved to Warner Robins in 1989 and used Jimmy Spinks State Farm Insurance until his passing a few years ago. I was anxious about being assigned to another agency because we'd had such good experiences before, but Ethan Wallace has not disappointed us. I've needed to call him a couple of times and he's been very prompt and helpful. Another thing that's been really nice is that Charliette Wyatt is in his office now. She'd been at the Jimmy Spinks office for many years and has always been so kind, helpful and personally interested in how we're doing. I highly recommend the whole team at Ethan Wallace State Farm!"

Tim Fink

June 5, 2022

5  out of  5 rating by Tim Fink
"What an awesome team! Fast, courteous and professional!"

Caleb Graves

May 25, 2022

5  out of  5 rating by Caleb Graves
"Brenna Dunbar was excellent to work with. I went in to the office and met Ethan as well. Highly recommend."

Cassie Cloyd

February 24, 2022

5  out of  5 rating by Cassie Cloyd
"The customer service was great and super helpful. Ashley explained everything so easily and helped me save so much."

Juston Duncan

February 23, 2022

5  out of  5 rating by Juston Duncan
"Thanks Ashley and Ethan for helping me pick the right life insurance plan for me and my family."

De Ette Phillips

February 7, 2022

5  out of  5 rating by De Ette Phillips
"Love my insurance people everyone is very nice and helpful. And my rates are great never in all my years going here have I ever had any problems."

nicole ertel

November 19, 2021

5  out of  5 rating by nicole ertel
"Awesome customer service and definitely recommend for best pricing!!! Recommend to everyone!!"

Buddy Abercrombie

October 12, 2021

5  out of  5 rating by Buddy Abercrombie
"I received excellent follow up and service from Ruth after I reached out for a quote and information. Ruth went the extra mile by going over every detail of the policies involved as well as the quote including options. After experiencing the professional follow up first hand I can give Ruth the highest review possible"

jason Peeples

October 11, 2021

5  out of  5 rating by jason Peeples
"My experience was awesome. Especially working with Ruth. The process was easy and quick from beginning to end. I highly recommend them."