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State Farm® Insurance Agent Ethan Wallace

5 out of 5 average rating (44 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Yolanda Duncan

November 9, 2023

5  out of  5 rating by Yolanda Duncan
"Hands down!! The best insurance customer service AND insurance services to date! When a deer hit me because I did not hit him, I called my State Farm Agent, Ethan Wallace's office in addition to initiating a claim on the app. I have to say, my experience with speaking with someone in my local agent's office was PHENOMENAL! The young lady connected me to the claims agent and State Farm took COMPLETELY OVER! I was taken care of so thoroughly. From getting my car towed to a collision and securing a rental car all in the same day...AMAZING! That has NEVER happened! All I can say is I am a extremely satisfied with Ethan Wallace and the State Farm family. Thank you for being true a Gem!"

James Jarrard

November 8, 2023

5  out of  5 rating by James Jarrard
"As far as I’m concerned, Ethan Wallace State Farm is the best in the business. Yeah you’re paying for insurance coverage, but you’re getting more than that with EWSF. You’re getting a team of down-to-earth folks that enjoy helping people with the process of protecting/insuring the things that matter most to them. Service is a lost art in most public businesses nowadays, but look no further than EWSF to experience what you’ve been missing. I also have to shout-out my account manager, Brandon Thibodeaux. He will take excellent care of you - just call the office and ask for Brandon."

Kathy Neibert

November 6, 2023

5  out of  5 rating by Kathy Neibert
"I have to say Ethan Wallace and his staff have the Best Customer Service, that I’ve ever come in contact with. They are so polite, attentive, friendly, very professional. It’s very nice to be able to walk into a business such as this and just feel so at ease, while you are there conducting your business. I was greeted as I walked up to the receptionist desk, to let her know I had an appointment with Tavin. Tavin came out and greeted me ,then we walked back into her office. I told her I needed some advice on some Insurance ,she told me she would be very happy to help me, she then went through each one and explained everything in great detail to me. I really appreciate Tavin , for all her help with my insurance. As we were going over some last minute detail of things. Ethan had stepped in to speak with Tavin and I was able to meet and speak to him as well. He’s such a nice gentleman. I’m so Happy that I chose Ethan Wallace@State Farm & his staff for my Insurance. I highly recommend this office."

Kathryn Mosely

July 10, 2023

5  out of  5 rating by Kathryn Mosely
"I stopped by the office the other day, without an appointment, just to change some personal info on one of my policies. Ethan came out to see what I needed. He immediately called Brenna out, and she explained to him who I was and how long we had known each other. We stood there and talked for a few minutes, and I felt like I had made another friend. Than Brenna took me to her office and quickly took care of my business. I just love Brenna so much! She is so knowledgeable and has such a great attitude! I love this office and really appreciate what they do to service my accounts. Thank you Ethan & Brenna!"

Shamonika Simmons

June 21, 2023

5  out of  5 rating by Shamonika Simmons
"We have been with StateFarm over 15 years and have always been taken care of!! Recently, Ms.Ruth did an amazing job with explaining my renewed policy and offering more rider policies. She and Stephanie communicated with me professionally and they were very friendly as well!"
Profile photo of Stephanie Williams

Stephanie Williams

May 7, 2023

5  out of  5 rating by Stephanie Williams
"Breanna and Ethan took their time with myself and my family to make sure we understood the process and procedure of the gift my Father for me and my Sisters. God put them and State farm in place to cover us in such a difficult time. Thank you State Farm family! Blessed beyond measure!"

Nedra Johnson

May 4, 2023

5  out of  5 rating by Nedra Johnson
"I can honestly say, this is the best insurance I've had. The staff is absolutely amazing. One in particular, I can say is very pleasant, courteous and builds a rapport with customers and that would be Stephanie. She always carry the same attitude and empathize with whatever situation I have had. Great customer service goes a long way and I'm very much appreciative of that. I have never had a bad experience with this company. They go the extra mile to make things work for you. They definitely have a Happy customer in me."

Tra Poole

March 2, 2023

5  out of  5 rating by Tra Poole
"I worked with Ms. Ruth on my life insurance policy and it was a wonderful experience. There was some small discrepancies within my policy that needed to be changed which she took the time and worked with me like a true professional even going out of her way at times! The best agent that I’ve ever dealt with by far! Thanks so much…."

Josh Byrd

February 24, 2023

5  out of  5 rating by Josh Byrd
"Mrs Stephanie was wonderful in helping me out and fully explaining things and assisting me in my time of difficulty. I love this state farm office they always treat me like family"

David Sandidge

February 21, 2023

5  out of  5 rating by David Sandidge
"Outstanding service! Stephanie ROCKS!!!"

James Hartis

January 26, 2023

5  out of  5 rating by James Hartis
"All the folks I've talked to are amazing. I'd give them two thumbs-up.."

joe monique Sciammetta

January 12, 2023

5  out of  5 rating by joe monique Sciammetta
"Mrs Taven is pretty awesome. She took the time to price quote several different quotes to help us save money and also took the time out of her day to call and see how our hunt for insurance was going. She went above and beyond, although we stayed with our current insurance company, she still had the patience and generosity to help us. We truly appreciate all her hard work. In the future, we definitely know where we need to go if we need insurance. Thank you guys, especially Taven!"

brianna vias

January 6, 2023

5  out of  5 rating by brianna vias
"I have been shopping for new insurance for a little over a month. I reached out to Stephanie and she went above and beyond to help me!! She was able to do everything via messages as I have been sick in bed. She was able to get our rate lowered and that was with adding renters insurance! 10/10 would recommend Stephanie and the rest of the team at Ethan Wallace-State Farm"

Johan Villamizar

November 18, 2022

4  out of  5 rating by Johan Villamizar
"Hasta el momento a sido satisfactoria en lo que se a necesitado esperando que mejoren cada más se les desea muchos éxitos gracias"


October 21, 2022

5  out of  5 rating by SHAC4LYF
"There great people at this office I love goin there"

Yahaira Hernandez

October 6, 2022

5  out of  5 rating by Yahaira Hernandez
"Excelente agente! Ethan Wallace y su equipo. Profesionalismo y un excelente servicio al cliente ! 100% recomendado para toda la comunidad hispana!"

Jo Marie

September 9, 2022

5  out of  5 rating by Jo Marie
"I worked with Stephanie Hawes on my life insurance policy. Not only was she super knowledgeable about the content of the policy, she was the most personable agent I’ve worked with. 10/10 recommend her and the team at Ethan Wallace State Farm!"

Melanie Phillips

September 9, 2022

5  out of  5 rating by Melanie Phillips
"Love my agent! The customer service at this office is top notch! I have been with them for 36 years and have never thought of leaving."

Bobara Selph

August 19, 2022

5  out of  5 rating by Bobara Selph
"Ashley was very friendly and knowledgeable and very helpful."

Cecilia Sandoval

August 19, 2022

5  out of  5 rating by Cecilia Sandoval
"Excellent people working there. Charliette has helped me numerous times. She is friendly, knowledgeable ,and a delight to speak with."

Theresa Younce

July 28, 2022

5  out of  5 rating by Theresa Younce
"Brenna is the absolute best! She will work with you to ensure you understand your coverage and to make sure you have all the information you need to make an informed decision concerning your insurance coverage. Highly recommend!"

Carolyn Spiers

June 8, 2022

5  out of  5 rating by Carolyn Spiers
"Our family moved to Warner Robins in 1989 and used Jimmy Spinks State Farm Insurance until his passing a few years ago. I was anxious about being assigned to another agency because we'd had such good experiences before, but Ethan Wallace has not disappointed us. I've needed to call him a couple of times and he's been very prompt and helpful. Another thing that's been really nice is that Charliette Wyatt is in his office now. She'd been at the Jimmy Spinks office for many years and has always been so kind, helpful and personally interested in how we're doing. I highly recommend the whole team at Ethan Wallace State Farm!"

Tim Fink

June 5, 2022

5  out of  5 rating by Tim Fink
"What an awesome team! Fast, courteous and professional!"

Caleb Graves

May 25, 2022

5  out of  5 rating by Caleb Graves
"Brenna Dunbar was excellent to work with. I went in to the office and met Ethan as well. Highly recommend."

Cassie Cloyd

February 24, 2022

5  out of  5 rating by Cassie Cloyd
"The customer service was great and super helpful. Ashley explained everything so easily and helped me save so much."